OPTIMIZATION OF THE METHOD FOR CALCULATING THE COST OF TELEMEDICAL SERVICES IN THE FIELD OF CUSTOMER SERVICES

Author(s): Kasitsky E.S.

Rubric: Management

DOI: 10.21777/2587-554X-2024-3-106-116

Release: 2024-3 (50)

Pages: 106-116

Keywords: calculating the cost of services, calculation methods, costs for telemedicine services, calculating costs for sub- scriber services, methodology for calculating services, calculation model, telemedicine

Annotation: The article examines the issues of forming and calculation of costs in the healthcare industry. Attention is drawn to the specifics of modern services in this industry, the introduction of a subscriber service system and telemedi- cine. The development of such types of services requires appropriate comprehensive calculation methods for each type or group of medical care. Based on an analysis of the specifics of subscriber services using telemedicine the article examines the application of various classical and modern calculation methods. Attention is drawn to the need for an integrated approach to the calculation of such services, linking specific calculation methods to cost items and subscriber service formats. Specific recommendations and a model for such calculation and directions for its implementation in organizations in the industry under consideration have been formed. As a result, conclu- sions are drawn on the possible results of implementing the proposed comprehensive methodology for calculating subscriber services in the field of telemedicine and the conditions that should precede its implementation.

Bibliography: Kasitsky E.S. OPTIMIZATION OF THE METHOD FOR CALCULATING THE COST OF TELEMEDICAL SERVICES IN THE FIELD OF CUSTOMER SERVICES // Economics and Management. – 2024. – № 3 (50). – С. 106-116. doi: 10.21777/2587-554X-2024-3-106-116