STRATEGIC DIRECTIONS OF DIGITAL TRANSFORMATION AND POTENTIAL OF APPLICATION OF DIGITAL TECHNOLOGIES IN HOUSING AND COMMUNAL SERVICES OF THE CITY OF MOSCOW

Author(s): Baranov Dmitry Nikitich

Rubric: Management

DOI: 10.21777/2587-554X-2019-3-102-107

Release: 2019-3 (30)

Pages: 102-107

Keywords: Housing and communal services, digital transformation, blockchain, Internet of things, big data, artificial intelligence

Annotation: In modern conditions, the process of digital transformation of the entire set of spheres of household and business life of households, firms and state and municipal authorities is proceeding at an active pace. One of the most important areas where the pace of introduction of digital technologies is increasing is the housing and communal services of the city of Moscow. The diffusion of digital technologies in the housing and communal services of the city of Moscow provides increased transparency in the provision of housing and communal services to the population through the use of Internet of things technology, blockchain, big data processing and artificial intelligence. In addition, the introduction of digital technologies in the activities of organizations providing housing and communal services, promotes the introduction of advanced organizational changes in the organizational structures of these organizations, which leads to an increase in the ability to measure the personal labor participation of each employee and bind the results of his work to the level of payment. The article investigates the key directions of digital transformation of housing and communal services in Moscow. The potential of using BIM technologies in the operation of housing and communal facilities and housing infrastructure at all stages of the life cycle has been identified. The use of artificial intelligence in the process of creating an integrated system of management and calculation of utility tariffs becomes relevant. Another direction is the use of the Internet of things to obtain data on the state of housing facilities and the amount of resources consumed. In order to implement organizational changes, it is important to introduce blockchain technology and information and analytical tools into the management system of the Moscow housing and utilities sector and organizations. Also in the article the potential of digital technologies application in the sphere of housing and communal services of Moscow is investigated.

Bibliography: Baranov DM.NI. STRATEGIC DIRECTIONS OF DIGITAL TRANSFORMATION AND POTENTIAL OF APPLICATION OF DIGITAL TECHNOLOGIES IN HOUSING AND COMMUNAL SERVICES OF THE CITY OF MOSCOW // Economics and Management. – 2019. – № 3 (30). – С. 102-107. doi: 10.21777/2587-554X-2019-3-102-107