Headings of the journal
"Economics and Management"

Annotation: The article presents the results of the research of customers ' satisfaction with the quality of the executed works and rendered services as a result of operation of logistics service system with the use of marketing tools. The analysis of the basic elements of the logistics service system and characterizes the main processes of their interaction to meet the needs of different segments of customers. And the necessity of identifying the initial customer expectations and evaluation of the perceived quality that is demanded marketing research methods. Aktualisierte the differentiation and segment relevant marketing component of logistics services, thus providing a background for further research in the perspective of logistics service

Annotation: Over the past two centuries, the humanity transformed into an urbanized society with a highly developed information transmission methods. The purpose of this paper is to analyze the contribution of International Telecommunication Union (ITU) to standardization of smart sustainable cities. The development of these standards serves the public interest in the field of improving the quality of urban life.

Annotation: The article presents a retrospective look at the formation of logistics in the economic systems of different levels. We consider logistics structure with a systems perspective. Works in the field of city logistics offers solutions related to public infrastructure, land use, transportation and it’s management, the environment of the region, as well as the optimization of public administration

Annotation: During the short period Russian cities must do a significant jump in the innovation development of its economy. Much is being done. 2thinknow analysts have done the rating of innovative cities of the world. Moscow has occupied 74th place in the top 100, St Petersburg – 84th. Eighteen our cities is down below in the rating. Important is the weakening of disincentives. The main problems of the modern ideology of economic management of the country are engaging in innovative - investment activity of the population. Innovation activity of individual citizens and the level of development of innovative activity of the urban population is an integral part of the effective functioning of the economy. It is determined by the factors of city development, the nature and amount of investment. Through the stimulation of capital accumulation, including savings, investment, innovation, active participation, youth, workers of enterprises and organizations increases the rating of the region (city)

Annotation: The article examines the economic policies of the Russian Empire in the last period of its existence and its results, among which the most important process proved to impoverishment of the population. The author considers the policy consistently the most influential and prominent ministers of the empire and the results of such a policy