ON THE ISSUE OF PERCEIVED EDUCATION QUALITY STUDY

Author(s): Kostromina E.A., Shamalova E.V.

Rubric: Educational environment

DOI: 10.21777/2500-2112-2021-3-13-24

Release: 2021-3 (36)

Pages: 13-24

Keywords: education quality, perceived quality, satisfaction with education, educational quality criteria

Annotation: The purpose of the article is to present the results of a pilot study of the issue of perceived education quality. Higher education quality is one of the most discussed matters throughout the university history. Under market competition the quality issue is not solved and grows in significance since it is not always the main university competitive factor. According to the findings the study concludes about the need of renovating the questionnaire according to the selected quality criteria and clarify the goals namely the interdependence of the perceived education quality and satisfaction with education. In general the study shows that students of both state and nonstate universities put forward similar requirements of education quality. The perceived quality is based on such criteria as the quality of teaching staff professional training, practice organization, modern teaching methods and the taught processes and technologies relevant to present-day realities.

Bibliography: Kostromina E.A., Shamalova E.V. ON THE ISSUE OF PERCEIVED EDUCATION QUALITY STUDY // Education Resources and Technologies. – 2021. – № 3 (36). – С. 13-24. doi: 10.21777/2500-2112-2021-3-13-24