POLICY OF FORMING AND DEVELOPING THE COMPETENCIES OF RAILWAY COMPANY PERSONNEL

Author(s): Sorokina O.G.

Rubric: Management

DOI: 10.21777/2587-554X-2021-1-94-100

Release: 2021-1 (36)

Pages: 94-100

Keywords: competence, profile, company, competence map, quality

Annotation: The article deals with the competence approach in an industry company. With the competence approach, the norms and requirements for employees are formed, it determines the goals of the educational process and evaluates the educational results, and the already accumulated experience, knowledge, skills and abilities of employees are human capital that must be managed competently and with dignity. The implementation of the competence assessment system is presented as a complex and lengthy process, accompanied by a change in the corporate culture and thinking of managers and managers. However, the formation and application of the competence model will allow the industry company to use the human resources potential most effectively. The competencies that are presented in the reference profile by level are described, and based on the competencies and the compiled reference profile, a reference competence card was developed for the position of ticket office cashier, which can provide the company with a stable competitive advantage in the market.

Bibliography: Sorokina O.G. POLICY OF FORMING AND DEVELOPING THE COMPETENCIES OF RAILWAY COMPANY PERSONNEL // Economics and Management. – 2021. – № 1 (36). – С. 94-100. doi: 10.21777/2587-554X-2021-1-94-100